Grey

Mojisola Aimasiko

Ayomikun

Miracle

Learn more about managing your Grey account.

Managing your account

What services does Grey offer?

Grey is registered with FinCEN and FINTRAC. Your account is protected by 256-bit encryption, two-factor authentication, and real-time fraud monitoring. Here is what that means for your money.

Is Grey safe and legit? Security, regulation, and fund protection explained

Learn more about our privacy and use policy.

What is your privacy and use policy?

You can learn more about the currencies we support for sending and receiving payments.

What currencies are supported on Grey?

How can I sign up on Grey?

Learn more on countries eligible to create a Grey account

Why can't I sign up?

How do I contact Grey?

How do I download the Grey app?

How to add your next of kin

How to close your Grey account

Creating and deleting multiple accounts

How do I update my email address?

Hours and channels to contact Support

Updating personal information before and after KYC

Why do I need TIN to get a US account on Grey

Why do I need TIN?

guidelines on how to update your country during your KYC verification.

How to change your country with an unverified KYC

Guidelines on how to update your current country of residence.

How to change your country of residence for verified KYC.

What is Grey?

Answers to the most common questions about Grey — how to sign up, receive money, use virtual cards, fees, supported currencies, KYC verification, supported countries, and more.

Everything you need to know about your Grey account

Everything you need to know about deleting and reactivating your account.

Closing your account

Here's how to claim access to funds from a deceased Grey Account Holder

How to Claim Funds from a Deceased Grey Account Holder

General

Bvn update

Set up two-factor authentication(2FA) on your account to provide an extra layer of security and protection.

How to Set up your Two-factor Authentication(2FA)

Learn how to regain access to your account if you lose access to your 2FA.

How to disable my 2FA

I've forgotten my password

How to change your password

Learn how to view the devices you are currently logged in on and remove unrecognized devices.

How do I view my logged-in devices & sessions?

Learn how to easily enable or change your PIN on Grey to keep your account secure

How to enable or change your PIN

Two-factor authentication (2FA) adds a second layer of security to your Grey account. Learn what it is, how it works, which apps to use, what to do if codes fail,…

What you need to know about Two-factor Authentication(2FA)

Security

Learn how to download your account statement.

How to download account statements

Learn more about downloading your proof of account from the app or website.

How to get your proof of account

Learn how to download a transaction receipt.

How to download your transaction receipt

Statements & reports

Affiliates and referrals

How do I get my referral code?

How do I see my referrals and earnings?

All you need to know about Grey referral program.

Referrals on Grey

Here’s a step-by-step guide on how to change your Grey app language from English to Swahili.

How to change your language to Swahili

Change app language

Blog

Youtube

Find answers and get help from Intercom Support and Community Experts

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Create your workspace and invite the people you work with.

Set up your account

Build your first workflow and watch it run end to end.

Ship something

Connect the tools your team already uses to bring data in.

Connect your stack

A quick lap of the product so you know where everything lives.

{appName} in 60 seconds

This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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I’ve got this page open. Ask me anything about it and I’ll answer from the docs.