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Managing your account
Managing your account
Learn more about managing your Grey account.
By Mojisola and 4 others
5 authors
28 articles
BVN UPDATE
Setting up your account
How can I sign-up on Grey?
How can I create a foreign account on Grey?
Email verification
KYC verification
Why did my KYC verification fail?
What is an International Bank Account Number (IBAN)?
What is a zip code?
What is a SWIFT/BIC code?
How do I get my IBAN?
General
How to add your next of kin
How to delete or close your Grey account
Can I receive OTP on my WhatsApp number?
Creating and deleting multiple accounts
How do I change my email address?
Hours and channels to contact Support
Security
Two-factor Authentication(2FA)
How to disable my 2FA.
Forgot password
How to change your password
How do I view my logged-in devices & sessions?
Statements & Reports
How to download account statements
How to get your proof of account
How to download your transaction receipt
Referrals on Grey
Affiliates and referrals
How do I get my referral code?
How do I see my referrals and earnings?
Change App Language
How to change your language to Swahili