Advice and answers from the Grey Team
Getting Started
Setting up your Grey account.

Receiving Money
Everything you need to know about virtual foreign accounts and receiving payments from abroad.

Sending Money
Everything you need to know about sending payments abroad.

Grey Virtual Dollar Cards
Everything you need to know about creating and using Virtual Cards on Grey

Airtime, Data and Bill Payments
Learn more about bill payments and purchasing data/airtime with your Grey account

Invoices
Everything you need to know about invoicing on Grey

Currency Conversion
Learn more about currency conversion on Grey.

Fees & Pricing
Learn more about fees for various transactions/payment methods.

Transactions
Learn more about different transaction types.

Frequently Asked Questions
Answers to frequently asked questions

Managing your account
Learn more about managing your Grey account.

Contact us
How to contact Grey

Troubleshooting Errors
Possible error messages and their solutions

How to create a Grey USD virtual card
How to top-up my NGN(Naira) balance
Card Withdrawals and Deletion
Is Grey Safe and Secure?
How to send money to the UK 🇬🇧
Two-factor Authentication(2FA)
How to withdraw Payoneer funds to your Grey Virtual account.
How to make payments on AliExpress using your Grey virtual USD card