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How to send and receive payments using Greytag
How to send and receive payments using Greytag

Learn how to send and receive payments to other Grey users.

Mojisola Aimasiko avatar
Written by Mojisola Aimasiko
Updated over 2 months ago

Receiving payments

To receive payments using your Grey Tag, simply share your Greytag with the sender.

Sending Payments

  • On the website or mobile app, you can select a currency balance to which you'd like to send payments.

  • Click "Send money" and select "Send using Greytag."

  • Fill in the recipient details and amount and follow the prompts.


  • Sending payments via Grey tags is free, provided the source and destination currency are the same.

  • If you send different currencies, for instance, NGN, and the recipient is to get USD, you'll be charged a conversion fee.

  • If you experience this error - Greytag cannot receive the transaction The feature is unavailable to the recipient while trying to make payments. Please contact our support team for help.


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