Your Grey virtual Mastercard is a US dollar virtual card you can use for online payments, international subscriptions, and any merchant that accepts Mastercard globally. This guide covers how to create it, what it costs, how to fund it, and how it compares to the Grey Visa card.
What the Grey Virtual Mastercard Is For
Paying for international subscriptions: Netflix, Spotify, ChatGPT Plus, X Premium, Adobe, Midjourney, and more.
Shopping on international e-commerce sites: Amazon, ASOS, AliExpress, and others.
Paying for tools, software, and SaaS platforms that require a US card.
Making one-off international payments without exposing your main account details.
Fees and Limits
Action | Fee | Min | Max |
Card creation (one-time) | $5 ($4 card + $1 credited to card balance) | — | — |
Fund card | Free | $2 | $2,500 per deposit |
Withdraw from card back to USD wallet | Free | $1 | $1,000 |
Delete card (balance returned to USD wallet) | Free | — | $3,000 |
Spend | No transaction fee | No minimum | $10,000 per transaction |
You need at least $5 in your USD wallet before creating the card. After creation, your wallet reduces by $5 and your card balance starts at $1. The $4 creation fee is non-refundable.
How to Create the Card
Open the Grey app and tap Cards at the bottom of the screen.
Once you're signed in, click 'Cards' under the menu bar.
Click on 'Get started.
Click 'Create Virtual card' and follow the prompts to complete your request.
How to Fund the Card
After creating your card, add funds before spending. To fund your Mastercard:
Go to Cards in the Grey app.
Tap your Mastercard.
Tap Add Money.
Enter the amount (minimum $2, maximum $2,500).
Funds move from your wallet to your card balance instantly. Your card balance and wallet balance are separate — spending on the card draws from the card balance only.
How to Withdraw Your Card Balance
If you have funds on your Mastercard that you want to move back to your USD wallet:
Go to Cards in the Grey app.
Tap your Mastercard.
Tap Withdraw.
Enter the amount (minimum $1, maximum $1,000).
There is no fee for withdrawals. Funds return to your USD wallet instantly.
Mastercard vs Visa: Which One Should You Get?
Feature | Mastercard | Visa |
Creation fee | $4 card + $1 credited to card balance | $5 |
Linked to USD wallet? | No (separate balance) | Yes (directly linked) |
Can be funded? | Yes (min $2, max $2,500) | No |
Can be withdrawn from? | Yes (min $1, max $1,000) | No |
Per-transaction spend limit | $10,000 | $10,000 daily / $50,000 monthly |
Best for | Controlled spending with a set budget | Spending directly from USD wallet |
How to Freeze or Delete the Card
To freeze: go to Cards, tap your card, and tap Freeze Card. The card cannot be used while frozen. Tap Unfreeze to restore it.
To delete: go to Cards, tap your card, and tap Delete Card. Any remaining card balance up to $3,000 is returned to your USD wallet.
Frequently Asked Questions
What is the creation fee for the Grey Mastercard?
The creation fee is $5 total. This covers $4 for the card creation and $1 credited to your card balance. You need at least $5 in your USD wallet before creating the card. After creation, your wallet reduces by $5 and your card balance starts at $1.
What is the difference between the Grey Mastercard and the Grey Visa card?
The Mastercard can be funded separately (min $2, max $2,500 per deposit) and withdrawn from. It has a per-transaction spend limit of $10,000. The Visa card is directly linked to your USD wallet and cannot be funded or withdrawn from separately. It has a daily spend limit of $10,000 and a monthly spend limit of $50,000.
Where can I use my Grey Mastercard?
Your Grey Mastercard works anywhere Mastercard is accepted online and internationally. This includes e-commerce sites, subscription platforms (Netflix, Spotify, ChatGPT), payment processors, and virtual card-enabled services.
What do I do if my Grey card is declined?
Check that the card is funded and the balance covers the transaction amount. Check that you have not exceeded the spend limit. If the issue is a Stripe geographic restriction (common on platforms like X Premium or Midjourney), subscribe through the App Store or Google Play instead. Contact Grey support if the problem continues.
Can I withdraw unused funds from my Grey Mastercard balance?
Yes. You can withdraw from your card balance back to your USD wallet. Go to Cards, tap your Mastercard, and tap Withdraw. The minimum withdrawal is $1, and the maximum is $1,000. There is no fee for withdrawals.
How do I freeze or delete my Grey card?
To freeze: open the Grey app, go to Cards, tap your card, and tap Freeze Card. The card cannot be used while frozen. To delete: tap Delete Card. Any remaining card balance is returned to your USD wallet.
A one-time $4 card creation and $1 funding fee will be deducted from your USD balance. You must have at least $5 in your USD balance to be able to create a card.
The card creation and funding charges are usually displayed upfront when requesting a virtual card for confirmation.
If you need further assistance, please get in touch with our support team via the in-app chat or email [email protected]