What currencies can I send?
We only support GBP and EUR payouts to the UK and countries within the EEA region.
What countries are in the EEA region?
Do you support EUR/GBP Payouts via International WIRE/SWIFT transfers?
No, we do not. EUR and GBP payouts are made via local payment schemes supported in the UK(FPS and CHAPS) and EEA region(SEPA Transfers).
How long does a transfer take?
EUR and GBP transfers; are usually completed within 1-3 business days. The recipient; is expected to receive their funds within this time frame.
Transfers initiated after 3 pm (GMT+1) are treated as next-day transactions because payments; are sent during banking hours.
Delays may occur if the country/bank you are sending to; is observing a national holiday. We/banks may also carry out security checks; and extra verifications, which could increase the estimated timelines.
What is the minimum and maximum I can send?
Here's the transaction limit per transaction; however, you can make multiple transactions.
What are the charges for sending money?
EUR/GBP - From your balance, sending these currencies has a 0.5% fee with a minimum of 5 EUR or 5 GBP.
Note:- There are also fees for the payment method used to deposit the funds you want to send and currency conversions. You can learn more about our fees here.
Important things to note on sending money
You do not need to create a virtual account first to make EUR and GBP payouts. However, if you would like to have your name as the sender's name, you have to request a virtual account.
Payouts are made on your behalf to the beneficiary's account if you do not have a virtual account. (i.e., Grey makes these payouts on behalf of its users without virtual accounts.)
We do not support withdrawals/transfers/sending or making payouts to CRYPTOCURRENCY, P2P, BETTING, and FOREX TRADING PLATFORMS. When a user goes against this rule; and the funds are reversed, the transfer and reversal charges may be deducted from the amount. i.e., the user pays the transfer and reversal fees.
You'll be able to learn more about our use policy here.