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FAQs on sending money to the UK 🇬🇧 and Europe 🇪🇺
FAQs on sending money to the UK 🇬🇧 and Europe 🇪🇺

Everything you need to know about sending funds abroad using Grey.

Mojisola Aimasiko avatar
Written by Mojisola Aimasiko
Updated over 3 months ago

What currencies can I send?

We only support GBP and EUR payouts to the UK and countries within the EEA region.

What countries are in the EEA region?

Austria

Belgium

Bulgaria

Cyprus

Croatia

Czech Republic

Denmark

Estonia

Finland

France

Germany

Greece

Hungary

Ireland

Italy

Latvia

Lithuania

Luxembourg

Malta

Netherlands

Poland

Portugal

Romania

Slovakia

Slovenia

Spain

Sweden

United Kingdom


Do you support EUR/GBP payouts via WIRE/SWIFT transfers?

No, we do not. EUR and GBP payouts are made via local payment schemes supported in the UK (BACS, FPS and CHAPS) and EEA region (SEPA Transfers).

How long does a transfer take?

EUR and GBP transfers are usually completed within 1-3 business days. The recipient is expected to receive their funds within this time frame.

  • Transfers initiated after 3 pm (GMT+1) are treated as next-day transactions because payments are processed during banking hours.

  • Delays may occur if the country/bank you are sending to is observing a national holiday. We/banks may also carry out security checks and extra verifications, which could increase the estimated timelines.

What is the minimum and maximum I can send?

Here's the transaction limit per transaction; however, you can make multiple transactions.

Currency

Minimum

Maximum

Daily limit

GBP

20 GBP

4000 GBP

$5000

EUR

20 EUR

4000 EUR

$5000

What are the charges for sending money?

EUR/GBP: From your balance, sending these currencies has a 0.5% fee with a minimum of 5 EUR or 5 GBP.

Note: There are also fees for the payment method used to deposit the funds you want to send and currency conversions. You can learn more about our fees here.

Important things to note when sending money

  • You do not need to create a foreign account to make EUR and GBP payouts. However, if you would like your name as the sender's name, you must create a foreign account.

  • Payouts are made on your behalf to the recipient's account if you do not have a foreign account. (i.e., Grey makes these payouts on behalf of its users without accounts.)

We do not allow withdrawals, transfers, or payouts to cryptocurrency, peer-to-peer, betting, or forex trading platforms.

When a user violates this rule and we reverse the funds, the transfer/reversal charges may be deducted from the amount. i.e., the user pays the transfer and reversal fees.

You can learn more about our use policy here.

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