Frequently Asked Questions on Grey

Grey provides digital foreign accounts for freelancers and remote workers to easily send, receive, and manage global payments.

Grey also offers currency swaps, virtual cards, bill payments, and secure cross-border transactions with no hidden fees. You can learn more about this here.

You can send money from Grey with the “Send” option on your wallet balance page choosing your sending option. You can send via bank transfer to USD Bank account, UK Bank account, Euro Bank account, USDC wallet and these other 13 supported local currencies with some supporting mobile and PIX transfers. You can also send money to another Grey user using Grey tags (learn how to create a Grey tag here).

At Grey, you can easily fund your USD, EUR, GBP, and NGN balances via bank transfers, currency conversion, or Mono Direct Debit (for NGN).

You can also convert funds between supported currencies to top up any balance as needed.

For step-by-step instructions, see the detailed guides provided below.

How do I add money to my US/UK/EU accounts?

How to top-up my NGN(Naira) balance

To successfully verify your KYC, you can use this guideline here.
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You can find common reasons why your KYC was declined.

Please reach out to our support team if you need any help.

You can receive USD, GBP, EUR, NGN and USDC in your Grey account via the supported payment scheme. You can learn more about this here.

You can receive US Dollar in your US account via ACH and WIRE Transfer.

You can receive Great Britain Pounds in your UK account via FPS, BACS and CHAPS.

You can receive Euros in your EU bank account via SEPA and SEPA Instant.

You can receive USDC with your wallet address via the BEP-20 Network.
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​NOTE: USDC will automatically be credited to your USD balance.

Your deposit limit depends on the currency in which you receive your funds. You can check the full deposit limits here. For payouts, the daily limit is $10,000, and the monthly limit is $30,000 equivalent. Check out the withdrawal limit.

You can verify your ID issued by your country of residence as registered on your account. You can view the ID type you can verify based on your country here

You can learn more about getting started and creating your Grey account here.

Can't sign up on Grey? Check here to confirm if Grey is supported in your location. The list is updated as we support more countries.

To get started, you can check this article How can I sign up on Grey?

You can receive money and send funds to other Grey users with your GreyTag without a fee. Learn more about Greytag here.

Sending money with GreyTag is free if the currency you are sending and the currency the recipient is receiving are the same; otherwise, a conversion fee applies.