What is the Black Friday promo?
It's an offer where new users and eligible existing users receive a free virtual USD card upon completing their KYC process and making a deposit.

Who is eligible to receive the free virtual USD card?
This includes new users who signed up during the campaign (November 27 to December 3, 2024) and existing users without cards.

Can existing users benefit from this offer?
Yes, but only if they have never created a Grey virtual card.

Do I need to complete KYC to qualify?
Yes, completing the KYC process is mandatory.

Do I need to make a deposit to qualify?

To qualify, simply deposit any amount in any currency into your Grey account during the campaign period.

Do I need to pay for the card during the Black Friday promo?
No, however, you need a minimum balance of $1 for card funding, which will be deducted from your USD balance and credited to your card.

What documents are required for KYC?
The standard documents required for KYC are detailed in our KYC guide.

What happens if I sign up but don't complete KYC before December 3?
To qualify, you must complete your KYC within the promotion period.

Are there any hidden charges on the free card?
No, there are no hidden charges associated with the free card.

What are the spending limits for the card?
There are no specific spending limits on the card.

Can I use the card immediately after activation?
Yes, the card is ready for use immediately after activation.

Do I need to fund my card to make payments?
Yes, you have to fund your card. Here's a guide.

What currencies can I add to the card?
Only USD can be added to the card.

Will the card expire? If so, when?
The virtual card expires after three years.

Are there any restrictions on where I can use the virtual USD card?
The card can be used anywhere USD payments are accepted.

What should I do if I encounter an issue while signing up?
Please contact our support team for assistance.

What happens if my KYC is not approved during the promo period?
You won't be eligible for the promotion if your KYC isn't approved within the timeline.

How will I know my KYC verification was successful?
You'll be notified once your KYC verification is approved.

What is the timeline for this promotion?
The promotion runs from November 27 to December 3, 2024 for both new and existing users.