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Grey Virtual Dollar Cards
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How to freeze and unfreeze your card
How to freeze and unfreeze your card

Learn how to freeze and unfreeze your card

Grey Support avatar
Written by Grey Support
Updated over a week ago

We certainly understand your need for the convenience of freezing and unfreezing your virtual card. To help you, we've shared the steps you need to follow to do this.

Step 1:

Login to your Grey account either through the mobile app or the website.

Step 2:

  • Head over to the "cards" section.

  • To freeze your card, click on the icon above "Freeze card" to deactivate your card.

  • To unfreeze your card, click on the icon above "Unfreeze card" to activate your card.

Please remember that when your card is frozen, it won't be available for any transactions. To make payments using your card, you need to unfreeze it. We hope this was helpful, and you can now enjoy the flexibility of freezing and unfreezing your virtual card.

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