Avoid creating multiple accounts as much as possible. This can be seen as fraudulent behaviour and may flag your accounts. There's no need to create multiple accounts with different emails, names, and means of identification.

If you must create a new account, ensure that you delete the previous one first. Then, wait for 48 hours before creating a new account with a document that you haven't uploaded before.

Maintaining the integrity of your account for transactions is crucial for a seamless user experience. Unnecessary duplication of accounts can lead to complications, including the possibility of account suspension due to perceived fraudulent activities.

In situations where account creation is unavoidable, always remember to delete the previous account before proceeding.

It's essential to wait for a minimum of 48 hours after deletion before setting up a new account. During the setup, use a document for identification that hasn't been used in previous accounts.

Before deleting an account due to issues such as incorrect name entry, change of date of birth, or email, please contact support for assistance. To prevent complications, it's advisable to avoid deleting and then creating a new account.

Also, ensure you contact support for help before deleting your account and creating a new one with a different email address.

After you've contacted support, follow their instructions carefully. They will guide you through the process to ensure your account details are corrected without the need for deletion.

If you still need to create a new account, they can help you do so in a way that minimizes the risk of complications. This might involve using a different email address, so please ensure you have one ready.