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How to verify deposits in your pending balance
How to verify deposits in your pending balance

Learn how to verify your pending deposits

Grey Support avatar
Written by Grey Support
Updated this week

Sometimes, when you receive a deposit from a business or individual, you might be required to verify this transaction.

Here's how to verify a pending transaction on your account;

  • Login to your Grey app

  • Please tap on the message prompting you to verify your transaction.

  • You will find the exact deposit highlighted in yellow.

  • Tap on it and then tap on "verify the transaction."

  • State a clear purpose of the transaction.

  • State what your relationship with the sender is

  • Upload your supporting documents and submit them.

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