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How to verify deposits in your pending balance

Learn how to verify your pending deposits

Mojisola Aimasiko avatar
Written by Mojisola Aimasiko
Updated over a year ago

Sometimes, when you receive a deposit from a business or individual, you might be required to verify this transaction.

Here's how to verify a pending transaction on your account;

  • Login to your Grey app

  • Please tap on the message prompting you to verify your transaction.

  • You will find the exact deposit highlighted in yellow.

  • Tap on it and then tap on "verify the transaction."

  • State a clear purpose of the transaction.

  • State what your relationship with the sender is

  • Upload your supporting documents and submit them.

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