You asked, and here you have it! Grey has recently launched the NGN account to quickly top up your NGN balance in addition to the Direct Debit and Bank Transfer options. Here's a guide on how to create a bank account.
FAQS about the NGN account
How long does it take to process the request?
The NGN account request is instantly processed and will reflect on your dashboard immediately.
Are there daily deposit limits on the account?
Bank transfers have no daily deposit limit. However, NGN deposits using Mono Direct Debit have limits, and you can find more details here.
Is this account only restricted to Nigerians?
Yes, all users in the Nigerian region can request an account. Users outside this region cannot request an NGN account.
Do I have to create a transaction or generate a reference before transfers can be made to the account?
No, you can quickly transfer your funds into the account from your local bank to the NGN account created, and it will reflect on your balance.
Can I share this account detail with people to make payments to me?
No, your new NGN bank account will only support 'first-party deposits' (sending funds directly from an account with the same name registered with Grey). Third-party deposits are no longer supported.
How long do transfers to my NGN account take?
Like a regular Naira account, transfers to your account usually take a few minutes. Delays may only occur due to the banking network.
If payments are delayed in your NGN account, don't hesitate to contact our support team with the 30-digit session ID and transfer receipt to enable us to investigate.