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Two-factor Authentication(2FA)
Two-factor Authentication(2FA)

Set up two-factor authentication(2FA) on your account to provide an extra layer of security and protection.

Mojisola Aimasiko avatar
Written by Mojisola Aimasiko
Updated over 3 months ago

Two-factor authentication is a security process in which users use two different-factor authentications to verify themselves.

It usually entails a password/passcode as the first factor of authentication and the second factor is a security token(OTP) or biometric factor(fingerprint or face scan).


Setting up 2FA on your account

  • Login to your Grey account either on the website or mobile app.

  • On the mobile app, click on "More" and select Two-factor authentication.



  • On the website, click on the settings icon to access the settings page.

  • Select how you would like to receive your verification code, either via SMS or the Authenticator app.


Using the Authenticator app

To enable 2FA using an authenticator app, you will have to download and install the app on your phone. Authenticator apps include Google Authenticator or Duo Mobile, etc.

  • Select ''Authenticator App''.

  • Scan the QR code displayed to you using your authenticator app or enter the setup key.

  • Click "Next".

  • Enter the six-digit code generated by the authenticator app and click on ''Enable.''

  • 👍 You have successfully set up your 2FA using Authenticator app verification.


Using SMS codes

  • Select "SMS."

  • A six-digit code will be sent to your registered phone number. If you did not receive any code click on "Resend code."

  • Enter the six-digit code and click on "Enable."

  • 👍 You have successfully set up your 2FA using SMS verification.

For better security, we recommend that you use the Authenticator app.

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