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Two-factor Authentication(2FA)
Two-factor Authentication(2FA)

Set up two-factor authentication(2FA) on your account to provide an extra layer of security and protection.

Mojisola Aimasiko avatar
Written by Mojisola Aimasiko
Updated over 3 weeks ago

Two-factor authentication is a security process in which users use two different-factor authentications to verify themselves.

It usually entails a password/passcode as the first authentication factor, and the second factor is a security token (OTP) or biometric factor (fingerprint or face scan).


Setting up 2FA on your account

  • Login to your Grey account either on the website or mobile app.

  • On the mobile app, click on "More" and select Two-factor authentication.



  • On the website, click on the settings icon to access the settings page.

  • Select how you would like to receive your verification code, either via Whatsapp or the Authenticator app.


Using the Authenticator app

To enable 2FA using an authenticator app, you must download and install the app on your phone. Authenticator apps include Google Authenticator or Duo Mobile, among others.

  • Select ''Authenticator App".

  • Scan the QR code displayed using your authenticator app or enter the setup key.

  • Click "Next".

  • Enter the six-digit code generated by the authenticator app and click ''Enable.''

  • 👍 You have successfully set up your 2FA using Authenticator app verification.


Using the WhatsApp option

To enable 2FA using this option, please click here.

The SMS option is currently unavailable

For better security, we recommend that you use the Authenticator app.

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