Please make sure that you have verified your KYC.
On the Mobile App.
Log in on the mobile app.
Select KES balance on the Currency/Balance dropdown.
Click on the [Add Money] button
Please input the necessary details needed.
Review Transaction, Click on the [Continue] button
Follow payment instruction
Click on the [I have made the payment] button.
On the website.
Login into your Account and Navigate your way to the Balances tab(Please ensure that you have verified your KYC before doing this)
Select KES Balance
Click on the [Deposit KES] button.
Select a Payment method, Network type, and input the amount to top-up on the Add Money modal.
Review the Transaction and click on the [Continue] button
Follow Payment instructions.
Click on the [I have made the payment] button.