Could you make sure you have the latest version of the app?
Please log in to your account; you're only required to update your account if you can see the banner below on your app.
On the home page, Scroll down and click "Create my foreign account."
You will be redirected to the "Foreign accounts" Page. Select either EUR or GBP.
For this guide, we selected EUR. Scroll down the page and click "Get your new account details."
Your account request will be reviewed within a few minutes. If you experience any errors, share a screenshot with our support team to help you.